The billing department at Family Health Associates will help you with your billing questions. Please feel free to contact us during regular business hours at (402) 489-4600.

The fee for your patient visit will vary depending on the complexity of your problem. Please bring your insurance card with you so that we can work with your insurer. Payment for FHA services is due within thirty (30) days of your receipt of our bill. Copays are to be paid at the time of service, per the terms of your agreement with your insurance company. For your convenience, we accept cash, check, Visa and MasterCard.

Family Health Associates works with a number of insurance programs and managed care plans. Please verify with your insurance company that the FHA physician you are scheduled to see is a participant in your plan.
Participating Insurance Plans
General Plans
Accountable Health Services (Interplan Health Group)
Aetna
Beech Street
Blue Cross/Blue Shield – Traditional and PPO
Cigna Healthcare
Coventry Healthcare of NE – HMO and PPO
First Health
GEHA PPO USA
Humana
Mailhandler’s
Midlands Choice
Mutual of Omaha HMO
Mutually Preferred
One Health Plan
Preferred Plan
Principle Healthcare – PPO only
Private Health Care Services (PHCS)
Tricare
United Healthcare
Medicare
Traditional Medicare
RR Medicare
Medicare Advantage (BCBS)
Medicare Complete (UHC)
Humana Gold Choice
Secure Horizons Direct
Sterling Option
Medicaid
Nebraska Medicaid
Primary Care Plus
Americhoice (UHC)
General Assistance – Needs prior approval
Every Women Matters
Patient Fees

Dear Patient:

Your fees are based on the time the doctor or PA spends with you during your visit; the complexity of your medical condition and the treatment provided. Proper attention to your care also requires the physician, PA, or other staff members spend additional time beyond that spent with you in the office. This may include:

  1. Creating and maintaining your permanent medical file
  2. Review of x-ray or other reports sent to us and comparison to previous scans or reports and consulting with radiologists if abnormal
  3. Review, interpret, and document all lab test results and communicate these results to you.
  4. Prepare and mail reports and letters suggesting need for office visits and follow up visits
  5. Phone consultations regarding your care with referring or consulting physicians providers
  6. Preparing referral letters to specialists as needed
  7. Preparation of patient educational materials
  8. Communicate with pharmacies about your prescriptions
  9. Review insurance claim processing for accuracy and file appeals if applicable
  10. Conduct utilization review with hospital or insurance companies
  11. Review and manage Hospital records
  12. Draft letters of necessity to obtain medical services, instruments, or prescriptions you may need, or arrange for hospital admission and follow up consultation
  13. Draft and compile reports and forms

All these activities add to our cost of doing business. Still, we are committed to providing you with the best possible care. We hope this explanation of our fees has been helpful.

We look forward to serving you and working with you to keep you in the best of health.